Assistant General Manager
Role Overview
As Assistant General Manager you will work directly with ownership in all aspects of operating a top-tier golf simulator facility in the Shakopee community by combining a love of food and hospitality management with a passion for golf.
About The Golf Garage
The Golf Garage is Shakopee's premier indoor golf facility featuring food and drinks in a relaxed fun atmosphere. Whether you're a beginner or a seasoned pro, we have the perfect golf simulator for you to practice your swing.
Essential Tasks
Kitchen Management
Manage prep and planning for daily and weekly food and beverage use
Support ownership in food and beverage orders, intake, and portion breakouts
Oversee and manage processes to keep the kitchen and bar areas clean and to code
Customer Service
Set the standard and uphold the utmost priority for customer service
Address customer inquiries and resolve issues promptly
Escalation point for customer concerns, issues, and complaints
Support coordination of customer events (ex. leagues)
Operational Management
Manage cooks, bartenders, servers, and overall customer service staffing
Support ownership in recruiting, hiring, and training processes
Help ownership build standard practices for customer service and overall food and beverage operations
Run reports in POS (Uschedule) to support P&L, revenue and income statement creation
Support ownership in managing the Uschedule POS system (updates to menu, schedule, rates, etc...)
Qualifications
Management experience in a sports bar, entertainment, or hospitality-related industry
21+ years of age, required to manage Alcohol Service
ServSafe food certification is a plus
Have or able to complete Minnesota Responsible Beverage Service (RBS) training
A passion for golf
Why Work at The Golf Garage
Small family-run business where everyone can impact making The Golf Garage the best indoor golfing location in Minnesota
Owner-lead organization that can quickly adjust as customer and employee needs change
Community-focused business supporting Shakopee school programs and other community organizations
Inclusive culture that encourages people of all ages and ability levels to experience the joy of golf
Free and discounted simulator time for employees
Free and discounted food, beverages, and merchandise for employees
Generous paid time off policy for full-time employees
How to Apply
Interested candidates should email their resume and position(s) of interest to jobs@thegolfgaragemn.com.